Foundation Projects

Training and Knowledge Sharing: Network Analysis for AI Transformation

TeleMARS Pty Ltd

While network technologies and architecture evolve rapidly, the complexity of Network Operation management has grown significantly over the past 20 years. The Network Operations industry has experienced increasing challenges:

  • Lack of collaboration and coordination across teams.
  • Fast pace of change in the cloud and dynamic resource orchestration means that knowledge and information is usually not up-to-date for troubleshooting problems.
  • Troubleshooting is time consuming because it often involves correlating data across multiple devices and tool sets and requires manual processes to arrive at sound diagnoses.
  • The ever-growing cyber-attacks impose on-going threats on network operations.

Meanwhile the emerging Artificial Intelligence (AI) solutions have been studied, experimented and proven effective to resolve network operation problems such as detecting cyber-attacks. However, to adopt AI technologies to create benefits, the Network Operations industry needs to enhance its capabilities across various professional disciplines and community groups.

The original goals proposed by this project were targeting at the professionals in network operation or management industry in Asia-Pacific region to:

  • Strengthen knowledge sharing across communities of practice such as Network Operator Groups (NOGs) and Computer Emergency Response Teams (CERTs).
  • Enable easily accessible and scalable training and mentoring resources and opportunities on AI related subjects to support capacity building and professional development across the Asia Pacific region focusing on network operations and security.
  • Provide scalable facilities to support on-going training, learning, knowledge update, and peer reviews on network data analysis across communities of practice.
  • Improve professional capabilities on the areas of diagnosis, monitoring, measurement and/or analysis of live or historical datasets related to Internet infrastructure and its security across the Asia Pacific region.
  • Contribute to the on-going improvements in Internet operation and security across the Asia Pacific region.

The project met these objectives through three key streams:

  • Stream 1) community engagement and workshop promotion;
  • Stream 2) training workshop preparation and delivery; and
  • Stream 3) the development of a network analysis training platform.