Foundation Projects

Development and Implementation of an accessible web-based system for recording and assessment of person with disabilities in local government (DPARS)

Disability Empowerment Society Nepal

The Development and Implementation of an Accessible Web-Based System for Recording and Assessment of Persons with Disabilities (PWDs) in Local Government of Nepal (DPARS) project addressed a pressing need for digital transformation in disability services in Nepal’s local governments. Traditional methods of assessing and recording PWDs are outdated, inefficient, and lack the inclusivity required to support PWDs adequately. This project, piloted in Mahalaxmi Municipality of Lalitpur, Nepal, aimed to provide an accessible, integrated platform that digitizes the assessment, registration, and issuance of Disability Identity Cards (DICs) for PWDs, enhancing their ability to access government-provided services, job opportunities, and disability incentives.

This project leveraged Internet-based solutions to modernize and digitize disability services in Nepal. By creating a centralized, accessible web platform, the project supported local governments in transitioning from outdated, paper-based methods to a digital system, enabling real-time data entry, analysis, and reporting. This shift not only streamlines disability service delivery but also enhances transparency, efficiency, and inclusivity in government operations, contributing to Nepal's Internet-enabled governance and digital equity.

The main goal of this project was to create a comprehensive, user-friendly web-based system that empowers local government entities, like ward offices, to support PWDs effectively. Key activities completed during the project include:

  • Conducting extensive field research to define requirements and challenges, ensuring the platform meets the diverse needs of PWDs across Nepal.
  • Collaborating with local stakeholders, disability advocacy groups, and government agencies to gather insights and refine the design.
  • Developing and testing a fully accessible web platform that adheres to international accessibility standards, promoting usability and inclusivity.

Significant achievements of this period include:

  • Completion and deployment of the web-based system, facilitating disability assessment, registration, and DIC issuance in Mahalaxmi Municipality.
  • Increased awareness and engagement among local officials, staff, and PWD communities about inclusive practices and accessible technology.
  • Endorsement and project approval by the Social Welfare Council (SWC) under the Ministry of Women, Children, and Senior Citizens, enabling system implementation in multiple local government offices.

Key recommendations and lessons learned emphasize the importance of:

  • Ongoing collaboration with PWDs and Organizations of Persons with Disabilities (OPDs) to ensure continued alignment with user needs.
  • Developing a robust training program for local government staff to maximize system efficiency and impact.
  • Prioritizing data privacy and user security as the system scales to protect PWDs’ sensitive information.

The piloting in Mahalaxmi Municipality was met with positive feedback from local officials and PWD community members, validating the system’s effectiveness in improving access to services and enhancing user experience. Based on the successful pilot, the organization plans to expand the system across municipalities throughout Nepal, enabling a broader reach and impact. This expansion aims to foster a more inclusive, accessible digital infrastructure that empowers PWDs nationwide. Looking ahead, our goals include scaling the system to additional regions, continuing to enhance accessibility features, and strengthening partnerships with stakeholders to ensure the system’s long-term sustainability and success.

Young women with visual impairments learn about the disability features.