Today, the Asia Pacific region – and especially its least developed economies – has a crucial shortage of the properly trained and experienced Internet engineers, technicians and managers needed to overcome these challenges. Just as we all need well-trained doctors to help keep us fit and healthy, the Internet needs well-trained professionals to keep it stable, reliable, efficient and most importantly, secure.
Technical professionals are on the frontline of the Internet’s infrastructure: constantly challenged to build new services, adapt to new technologies, increase capacity, and deal with security threats; all while also ensuring reliable and efficient 24×7 operations. This is a huge challenge, and one that grows in importance as our dependence on the Internet grows.
A report from technology analysts, IDC, warns of a shortage of such technical skills saying: “The Asia Pacific trends show an increasing need for people with network skills in emerging technologies and for well-trained teams that focus on higher value-added activities”.
The single biggest factor limiting the positive impact of the Internet – despite this success – is the capacity of service providers to properly design, build and manage their networks. To achieve a secure, reliable and efficient Internet, the managers, engineers, and officers responsible, and their respective communities, must all have the technical skills – the capacity – to run and manage their networks to a recognized global standard of best practice.